Service Contract

MDM Administration Services - Standard Monthly Base - 1 Year

MDM Administration Services - Standard Monthly Base - 2 Year

MDM Administration Services - Standard Monthly Base - 3 Year

TrueSupport Premium Plan for Mobile Computers & Tablets Year - Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services, SOTI MDM License Included

3PL Central Premium Device Support - 2 Year - Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services, MDM License Included

3PL Central Premium Device Support - 1 Year - Includes: Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services, MDM License Included

Repair Material Authorization (RMA) Triage & Support Services for Mobile Computers & Tablets - 2 Year - Includes: Access to Portal to permit RMA tracking, online support case tracking, online break/fix statistical reporting and visibility, pre/post repair inspection, management of OEM contract repair, device re-staging or settings reloading as required.

Repair Material Authorization (RMA) Triage & Support Service Overage Fee

Repair Material Authorization (RMA) Triage & Support Services for Printers - 1 Year - Includes: Access to Portal to permit RMA tracking, online support case tracking, online break/fix statistical reporting and visibility, pre/post repair inspection, management of OEM contract repair, device re-staging or settings reloading as required

Repair Material Authorization (RMA) Triage & Support Services for Printers - 2 Year - Includes: Access to Portal to permit RMA tracking, online support case tracking, online break/fix statistical reporting and visibility, pre/post repair inspection, management of OEM contract repair, device re-staging or settings reloading as required