Service Contract

AudioCodes Remote Implementation Support - Service - Technical

Enhanced Managed Service for medium-scale products, includes: 24x7 Remote Monitoring and Alert Notification, Basic Monthly Reporting, MACD (2hrs), Backup/Restore. Does not include deployment services (see remote professional services bundles). Note: ACTS24x7, MS-TRIAGE, and HW replacement (MGSP or AHR) must be ordered separately

One-time Integration and setup per device, required for AudioCodes Managed Service for AudioCodes products, including secure connection to service, notification and escalation process, and incident management.

AudioCodes Technical Training - Student. AudioCodes Session Border Controllers (SBC) - Fundamental Reserved seat, Price is per seat for 4 half days of training

Dialogic Pro Services Value Per Unit Plan - 1 Year - Service - Installation - Physical Service

DuVoice Standard call accounting 1 yr

Year 2 Software Maintenance

Year 3 Software Maintenance

Year 4 Software Maintenance

Year 5 Software Maintenance